Terms and Conditions

POMPETS Terms of Service

1. Terms

By accessing the website at http://pompetsindia.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on POMPETS’ website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on POMPETS’ website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by POMPETS at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on POMPETS’ website are provided on an ‘as is’ basis. POMPETS makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, POMPETS does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall POMPETS or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on POMPETS’ website, even if POMPETS or a POMPETS authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on POMPETS’ website could include technical, typographical, or photographic errors. POMPETS does not warrant that any of the materials on its website are accurate, complete or current. POMPETS may make changes to the materials contained on its website at any time without notice. However POMPETS does not make any commitment to update the materials.

6. Links

POMPETS has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by POMPETS of the site. Use of any such linked website is at the user’s own risk.

7. Modifications

POMPETS may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Gujarat and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

8. Service Terms and Refund Policy:-

  • We at POMPETS Strictly Prohibit the services of Aggressive Pets. Meaning, we do not provide services to such pets that are Aggressive by nature. But, if you are the one who will handle your pet, and take responsibility of your pet, we can groom him/her. Any certainty that happens with the groomer or any member of the salon Due to the pet,  It will be the sole responsibility of the Pet Owner.
  • We are pet lovers and don’t do anything that pets don’t allow us to do. Hence in case the pet doesn’t allow us to do a particular activity or activities during the Grooming process Example, Ear Cleaning, Nail Trimming, etc. There will be no refunds and returns in case of the same. The Pet Owner is Liable to pay the full payment of the service taken.
  • In the case of Nail Trimming in case the Pet’s nails are not trimmed for a longer period, and the wain is larger than the nails we will be able to cut it till the wain level. If you expect more nail trimming you need to contact a doctor. In this case as well you will be liable to pay the cost of full service.
  • In case of Appointment booking, if the Client cancels the Appointment of his/her Pet Grooming. He/She is liable to pay the Loss amount which is 15% of the Package Booking Amount and the rest will be refunded.
  • If you had Booked an Appointment and you didn’t reach out to the salon for the Grooming and expect a refund after that,  You will not get any refund  in case of Booking an appointment for the first package and in case of other purchases you will be Charged Rs 500-/-
  • In the case of Pay After Service, If you had booked an Appointment and Canceled it before 1 to 3 hours of Appointment Timing, the same is repeated for 2 Times. We will be sorry to Blacklist you in our systems and will not be able to provide you with any services at POMPETS.
  • In the case of Pet Grooming at Home if you have an Appointment for Pet Grooming and when the pet groomer reaches your place and you deny to take the service, You are liable to pay a Cost of Rs 150-/- for the end movement Cancelations.
  • In the case of Pet grooming at home when the Service is in transit or the Pet groomer is out to provide you with the service cancelations will not be accepted. The Client is liable to pay a Cancelation Charge of Rs 150. This is applicable in the case of prepaid orders and Pay After Service Orders.
  • Pet Grooming at Home has a cancellation policy with a Full Refund if it is done 10 Hours before the Appointment.